Tenant Services

Firstly, thank you for visiting Kings & Co of Norwich, Norfolk. In doing so you have taken the right move in finding a local letting agent who recognises that all tenants have different reasons for renting. We pride ourselves in offering a professional service delivered with an individual approach for each property rental.

Whether you are an existing tenant or new to the letting market there are often some frequently asked questions which we would like to answer to help find your new home.


How and where do I find a property to rent?

A full selection of properties to rent including houses, apartments and flats can be obtained via our property search page. We also list our properties to let using well established social media outlets such as our property wall at http://www.facebook.com/kingslettings. In addition we advertise all our homes on the nationwide property websites Rightmove, Zoopla, Primelocation.com, findaproperty.com plus many more. Or alternatively a list of available homes to let can be obtained by contacting us at the Norwich office below:

Kings & Co
Tel: 01603 666689
Fax: 01603 230546
Email: admin@kingsandco.com

41 King Street, Norwich, Norfolk, NR1 1PH – Please see map for directions on how to find us.


What happens when I find a property?

When you have found a property you wish to rent, all parties will need to complete an application form. The information provided will be passed to a tenant-referencing Agency in order that the references can obtain a quick response. The application fee for the first person is £130 with a further £60 for each additional tenant. This fee is non-refundable should you pull out. On some occasions a guarantor is required an additional fee of £60 for this would be payable. Please note these fees are subject to VAT.

What Kind of tenancy Agreement will I sign?

The most regularly used agreement is an Assured Short-hold Tenancy Agreement. This agreement will be for an initial fixed term usually of six months, after which the tenancy will lapse automatically into a periodic month-to-month basis unless a further contract by either the tenant or landlord is required.

What costs are involved, rent & damage deposit?

In addition to the application fee, we will expect rent of the first month and a security deposit usually equivalent to one month’s rental, unless otherwise stated. Your deposit will be protected with the Deposit Protection Service.

What happens when I move into the property?

Once you have been successful, a date will be set for the tenancy to commence. You will visit our office and sign the tenancy agreement. Monies need to be paid by cash or credit transfer on the day of signing and prior to the property keys being released.

You will be required to complete a standing order mandate, for rental payments which will be collected on a monthly basis from your bank account on the rent due date. This date should be the same as the tenancy start date unless a prior agreement is reached.

We will take meter readings and contact the relevant utility, council tax and water companies and advise them of your occupation. It will be your responsibility to ensure that you are contacted by them within 4 weeks, if not you will then need to contact them directly.

It will be your responsibility to take out insurance to cover your own contents and personal possessions irrespective of the property type whether house, flat or apartment.

During your tenancy there may be a repair needed. Although it is the responsibility of the landlord to attend to all major repairs you will be required to attend to minor jobs such as changing light bulbs and fuses.
If you require maintenance please complete our form.

What happens when the tenancy comes to an end?

You or the landlord may give notice to end the tenancy at any time to expire at the end of the fixed term or thereafter. On the part of the tenant one month’s notice is required and two months from the landlord, both from the rent due date and in writing. We will inspect the property on the day you leave. At the beginning of the tenancy you will be given an inventory and condition report, this will be re-checked on your departure. The outcome of the inspection will determine the amount of your damage deposit that will be returned. The refund will be undertaken as soon as possible. There is a £35 plus VAT check out fee at the end of the tenancy.

Our team looks forward to hearing from you.

If you require maintenance on any
aspect of your rental property, please complete our form.

keys and application form image
Please click to download our tenants application form.
Contact us
If you have any questions or would like further information regarding any of our properties, please contact us.