What happens when I move into the property?
Once you have been successful, a date will be set for the tenancy to commence.
Contracts and documents will be sent electronically for signing and keys will then be collected from our office on the start date of the tenancy. Monies need to be paid by credit transfer on the day of signing and prior to the property keys being released.
You will be required to complete a standing order mandate, for rental payments which will be collected on a monthly basis from your bank account on the rent due date. This date should be the same as the tenancy start date unless a prior agreement is reached.
We will take meter readings and contact the relevant utility, council tax and water companies and advise them of your occupation. It will be your responsibility to ensure that you are contacted by them within 4 weeks, if not you will then need to contact them directly.
It will be your responsibility to take out insurance to cover your own contents and personal possessions irrespective of the property type whether house, flat or apartment. You can also get a quote from our recommended partner here.
During your tenancy there may be a repair needed. Although it is the responsibility of the landlord to attend to all major repairs you will be required to attend to minor jobs such as changing light bulbs and fuses.
If you require maintenance on any aspect of your rental property, please complete our form.